Returns & Exchanges
At Gina K Designs, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization number.
Pack Your Items
Securely package the unused products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship the Package
Affix the provided return label or address the package to our returns department and drop it off at your nearest authorized shipping carrier.
Receive Your Refund
Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing